Privacy Policy

GS Arora Law
Effective Date: August 23, 2025

1. Introduction

GS Arora Law ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

This policy applies to all services provided by GS Arora Law, including but not limited to real estate transactions, wills and estates, corporate and commercial law, notarizing and commissioning services, and all related legal services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information: Full name, email address, phone number, mailing address
Professional Information: Business name, occupation, employer details
Financial Information: Banking details, income information, asset details (as required for legal services)
Legal Matter Information: Details about your legal needs, transaction information, property details, estate information
Identification Information: Government-issued ID, social insurance number (where legally required)
Communication Records: Emails, phone calls, meeting notes, and other correspondence

2.2 Website Information

When you visit our website, we may automatically collect:

IP address and browser information
Device type and operating system
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, including:

Real estate agents and brokers
Financial institutions
Government registries and databases
Other legal professionals
Insurance companies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Legal Services

Providing legal representation and advice
Preparing legal documents and contracts
Conducting real estate transactions
Estate planning and probate services
Corporate and commercial legal services
Notarizing and commissioning documents

3.2 Client Communication

Responding to inquiries and providing consultations
Sending updates about your legal matters
Scheduling appointments and meetings
Providing legal notices and important communications

3.3 Business Operations

Processing payments and billing
Maintaining client files and records
Complying with professional and legal obligations
Improving our services and client experience
Marketing our services (with your consent)

3.4 Legal and Regulatory Compliance

Meeting requirements of the Law Society of Ontario
Complying with anti-money laundering regulations
Fulfilling court orders and legal obligations
Maintaining professional insurance requirements

4. Information Sharing and Disclosure

4.1 Professional Service Providers

We may share your information with:

Other lawyers and legal professionals (with your consent)
Real estate agents, mortgage brokers, and financial institutions
Appraisers, surveyors, and other property professionals
Accountants and tax professionals
Court registries and government agencies
Professional liability insurers

4.2 Legal Requirements

We may disclose your information when required by law, including:

Court orders and subpoenas
Law enforcement investigations
Regulatory compliance requirements
Professional conduct investigations
Protection of our legal rights

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our practice, client information may be transferred to the successor firm, subject to professional obligations and client consent where required.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure file storage and document management systems
Encrypted communications and data transmission
Access controls and authentication procedures
Regular security assessments and updates
Staff training on privacy and security protocols

6. Data Retention

We retain your personal information for as long as necessary to:

Provide ongoing legal services
Meet professional and legal obligations
Comply with Law Society requirements (typically 10 years after matter completion)
Resolve any disputes or claims
Fulfill legitimate business purposes

7. Your Rights

7.1 Access and Correction

You have the right to:

Request access to your personal information in our possession
Request correction of inaccurate or incomplete information
Obtain copies of your legal files (subject to professional obligations)

7.2 Withdrawal of Consent

Where we rely on your consent, you may withdraw it at any time, subject to:

Legal and professional obligations
Existing contractual commitments
Regulatory requirements

7.3 Complaints

If you have concerns about our privacy practices, you may:

Contact our Privacy Officer directly
File a complaint with the Office of the Privacy Commissioner of Canada
Contact the Law Society of Ontario if professional conduct is involved

8. Website-Specific Provisions

8.1 Cookies

Our website uses cookies to:

Improve website functionality and user experience
Analyze website traffic and usage patterns
Remember your preferences and settings
Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

8.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8.3 Online Forms

Information submitted through our website contact forms is transmitted securely and used solely for the purposes of responding to your inquiry and providing legal services.

9. Marketing Communications

With your consent, we may use your contact information to:

Send newsletters and legal updates
Notify you of relevant legal developments
Invite you to seminars and events
Share information about our services

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly
Updating your communication preferences

10. Special Considerations

10.1 Solicitor-Client Privilege

Information protected by solicitor-client privilege is subject to special protections and will only be disclosed in very limited circumstances as permitted by law.

10.2 Conflict of Interest

We maintain confidentiality walls and information barriers to prevent conflicts of interest and protect client confidentiality.

10.3 Professional Insurance

Your information may be shared with our professional liability insurers for coverage verification and claims handling purposes.

11. International Data Transfers

If we transfer your personal information outside of Canada, we will ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Sending notice to your registered email address
Providing notice during our next communication with you

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

GS Arora Law
Privacy Officer

Address:
Unit 212, 50 Sunny Meadow Boulevard
Brampton, ON L6R 0Y7

Phone:
+1 (905) 287-1304
+1 (905) 287-1305

Email:
info@gsaroralaw.ca

Business Hours:
Monday – Friday: 10:00 AM to 6:00 PM

14. Governing Law

This Privacy Policy is governed by the laws of Ontario and Canada, including but not limited to:

Personal Information Protection and Electronic Documents Act (PIPEDA)
Ontario Personal Health Information Protection Act (where applicable)
Law Society of Ontario Rules of Professional Conduct
Other applicable federal and provincial privacy legislation

Last Updated: August 23, 2025

This Privacy Policy constitutes part of our commitment to protecting your privacy and maintaining the confidentiality of your personal information in accordance with professional and legal standards.